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Cafรฉ Claims Guide: What to Do When a Customer Burns Themselves & More
Running a cafรฉ or coffee shop in the UK can involve managing day-to-day risks, from serving hot drinks to maintaining a safe and accessible space.โฆ
Cafรฉ insurance helps protect your business from the costs of customer injury, equipment breakdown and staff claims, typically lighter cover than a full kitchen restaurant needs.
One policy. Lower risk than a full kitchen, but still real. A hot drinks machine, a busy counter and customers coming and going all day bring their own everyday risks.
The right cafรฉ cover depends on:

Cover that fits the way your cafรฉ works
Cover that fits the way your cafรฉ works
Lighter cooking, less equipment, but customers on site all day.
Lighter cooking, less equipment, but customers on site all day.

Public Liability
Protection if a customer or member of the public is injured or their property is damaged.

Employersโ Liability
Cover for claims involving employees injured at work.

Property & Contents
Protection for your premises, coffee machines and fittings.

Business Interruption
Support for loss of income following a fire, flood or closure.

Stock & Equipment
Cover for eligible stock, coffee equipment and refrigeration.

Product Liability
Protection against claims arising from food or drink youโve served.
Thereโs no fixed price. It depends on your cafรฉ type, whether you use a fryer or grill, your staff numbers and your claims history.
Type of cafรฉ
A light-bites cafรฉ carries less risk than one cooking hot food.
Level of cover
Adding product liability or a higher limit increases your premium.
Number of staff
More employees increase your employersโ liability exposure.
Equipment value
Coffee machines and kitchen kit affect your contents premium.
Cooking equipment
A fryer or grill increases fire risk compared to hot drinks alone.
Claims history
A clean claims record helps keep premiums down at renewal.

How the quote process works
How the quote process works
Getting cafรฉ insurance takes four steps: tell us about your cafรฉ, tell us what covers you need, compare specialist insurers, then get covered, often the same day.
Getting cafรฉ insurance takes four steps: tell us about your cafรฉ, tell us what covers you need, compare specialist insurers, then get covered, often the same day.
Tell us about your cafรฉ
Your premises, staff and what you serve.
Tell us what you need
Which covers matter most to you.
We compare specialist insurers
We search our panel of 20+ UK insurers.
Get covered and trading
Receive your documents, usually the same day.
Trusted by thousands of businesses across the UK
Trusted by thousands of businesses across the UK
From everyday business insurance to complex specialist cover, our customers trust Insurance Revolution to find the right protection and provide expert support when it matters.
From everyday business insurance to complex specialist cover, our customers trust Insurance Revolution to find the right protection and provide expert support when it matters.
Cafรฉ insurance guides
Cafรฉ insurance guides
Coffee machines, seating areas and keeping a cafรฉ open after a setback.
Coffee machines, seating areas and keeping a cafรฉ open after a setback.
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Cafรฉ Claims Guide: What to Do When a Customer Burns Themselves & More
Running a cafรฉ or coffee shop in the UK can involve managing day-to-day risks, from serving hot drinks to maintaining a safe and accessible space.โฆ
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Cafรฉ & Coffee Shop Insurance UK: Essential Covers from Public Liability to Equipment
Running a cafรฉ or coffee shop in the UK can offer rewarding opportunities, but it can also expose businesses to a variety of risks. From customerโฆ
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Cafรฉ Equipment & Stock Insurance: Avoiding Hidden Risks in Kitchen & Display Cases
Running a cafรฉ or coffee shop in the UK often involves managing valuable equipment and holding high volumes of perishable stock. Kitchens, displayโฆ
Cafรฉ insurance FAQs
Cafรฉ insurance FAQs
Straight answers on cover, equipment and cost.
Straight answers on cover, equipment and cost.
Cafรฉ and coffee shop insurance is a combination of covers built around a smaller food and drink business: public liability for customer injury, employersโ liability if you have staff, and cover for stock and equipment.
Related venues we cover
Related venues we cover
Cafรฉs share food, equipment and customer risks with these businesses, and each has its own cover needs.
Cafรฉs share food, equipment and customer risks with these businesses, and each has its own cover needs.
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Restaurant Insurance
Full kitchen operations with higher fire and food risk.
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Takeaway Insurance
Food preparation with delivery and collection exposure.
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Bakery Insurance
Ovens, early starts and fresh produce with short shelf life.
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Soft Play Insurance
Indoor play centres, often with a cafรฉ serving families on site.