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Mobile, Domestic or Office Cleaner? Insurance Mistakes That Cost Real People Thousands
Working as a professional cleaner involves more than just providing a spotless service. Whether you operate as a mobile cleaner, run a domesticโฆ
Cleaner insurance is a combination of covers built around working in other peopleโs homes and businesses, public liability for accidental damage or injury, employersโ liability if you have staff, and cover for the equipment and products you use.
Youโre often trusted with a key or alarm code and left to work unsupervised. That trust is part of the job, and itโs worth having cover that reflects it.
Cleaner insurance can include:


Public Liability
Covers claims if your business injures a customer or damages their property.

Employersโ Liability
A legal requirement once you employ any staff, even casual help.

Personal Accident
Covers loss of income if an injury stops you working.

Business Contents
Protects equipment and cleaning products kept at a unit.

Tools & Equipment
Covers vacuum cleaners and other equipment against theft.
What could go wrong on a cleaning job?
What could go wrong on a cleaning job?
Most cleaner claims come from breaking an item while cleaning, losing a clientโs keys, or an allegation that something went missing from their property.
Most cleaner claims come from breaking an item while cleaning, losing a clientโs keys, or an allegation that something went missing from their property.
| Situation | Usually covered | Worth checking your policy |
|---|---|---|
A cleaning product damages a clientโs surface or fabric | Yes, standard public liability | Third-party property damage |
You break an item while cleaning | Yes, standard public liability | Accidental damage to belongings |
You lose a clientโs keys or alarm code | Often, check for lost key cover | Cost of locks or re-securing the property |
A client alleges something went missing | Not a liability claim, check your terms carefully | Allegations arenโt automatically covered by liability insurance |
Top Tip
Lost key cover is a small addition that matters more than it sounds, losing a clientโs key can mean the cost of changing locks across an entire property.
Thereโs no fixed price. It depends on whether you clean domestic or commercial properties, whether you have staff, the products you use and your claims history.
Domestic or commercial
Commercial cleaning often carries different risk to domestic work.
Level of cover
Adding lost key cover or a higher limit increases your premium.
Number of staff
More employees increase your employersโ liability exposure.
Key-holding
Working unsupervised with client keys can affect how insurers assess risk.
Products used
Stronger cleaning chemicals can affect your risk profile.
Claims history
A clean claims record helps keep premiums down at renewal.

How to get cleaner insurance
How to get cleaner insurance
Getting cleaner insurance takes four steps: tell us about your work, choose your covers, compare specialist insurers, then get covered, often the same day.
Getting cleaner insurance takes four steps: tell us about your work, choose your covers, compare specialist insurers, then get covered, often the same day.
Tell us about your work
Domestic or commercial cleaning, and whether you have staff.
Choose your covers
Public liability, lost key cover and any extras.
We compare specialist insurers
We search our panel of 20+ UK insurers.
Get covered and working
Receive your documents, usually the same day.
Trusted by thousands of businesses across the UK
Trusted by thousands of businesses across the UK
From everyday business insurance to complex specialist cover, our customers trust Insurance Revolution to find the right protection and provide expert support when it matters.
From everyday business insurance to complex specialist cover, our customers trust Insurance Revolution to find the right protection and provide expert support when it matters.
Cleaner insurance guides
Cleaner insurance guides
Practical advice on cover, key-holding and staying protected.
Practical advice on cover, key-holding and staying protected.
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Cleaner insurance FAQs
Cleaner insurance FAQs
Straight answers on cover, lost keys, allegations and cost.
Straight answers on cover, lost keys, allegations and cost.
Cleaner insurance is a combination of covers built around working in other peopleโs homes and businesses: public liability for accidental damage or injury, employersโ liability if you have staff, and cover for lost keys and your equipment.