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Public Liability Insurance Claims: Steps to Take When a Customer Is Injured
Accidents involving members of the public can happen unexpectedly, even in the safest business environments. Whether a customer trips in a retailโฆ
Hospitality insurance is a combination of covers built around serving food, drink and guests, public liability for customer injury, employersโ liability if you have staff, and cover for stock, equipment and lost income if you have to close.
If you sell alcohol or serve hot food late, your premises licence application itself usually asks for proof of public liability cover before youโre approved.
The right hospitality cover depends on:

Whether you run a restaurant, pub, cafรฉ, takeaway or mobile food business, the right cover depends on how and where you serve customers.
A few more venue types
A few more venue types
These are also covered, in case your business is one of them.
These are also covered, in case your business is one of them.
Most hospitality businesses combine public liability, employersโ liability, stock and contents cover, with business interruption for when you canโt trade.
Your premises licence and your insurance
If you sell alcohol, serve hot food between 11pm and 5am, or put on entertainment, you need a premises licence from your local council, separate from your business insurance, but closely linked to it.
Licensing typically requires:


How to get hospitality insurance
How to get hospitality insurance
Getting hospitality insurance takes four steps: tell us about your venue, choose your covers, compare specialist insurers, then get covered, often the same day.
Getting hospitality insurance takes four steps: tell us about your venue, choose your covers, compare specialist insurers, then get covered, often the same day.
Tell us about your venue
What you serve, and whether you sell alcohol.
Choose your covers
Public liability, stock and any extras you need.
We compare specialist insurers
We search our panel of 20+ UK insurers.
Get covered and trading
Receive your documents, usually the same day.
Trusted by thousands of businesses across the UK
Trusted by thousands of businesses across the UK
From everyday business insurance to complex specialist cover, our customers trust Insurance Revolution to find the right protection and provide expert support when it matters.
From everyday business insurance to complex specialist cover, our customers trust Insurance Revolution to find the right protection and provide expert support when it matters.
Hospitality insurance guides
Hospitality insurance guides
Premises licences, food hygiene and keeping a venue trading after a setback.
Premises licences, food hygiene and keeping a venue trading after a setback.
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Public Liability Insurance Claims: Steps to Take When a Customer Is Injured
Accidents involving members of the public can happen unexpectedly, even in the safest business environments. Whether a customer trips in a retailโฆ
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Public Liability Insurance for Small Businesses: Do You Really Need It?
Public liability insurance is often discussed as a key form of business protection, but many small business owners remain unsure whether it isโฆ
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Public Liability Insurance UK: A Complete Guide for Tradesmen & Small Businesses
Public Liability Insurance is a form of cover that protects against the risk of claims and lawsuits. Specifically, it provides cover in the eventโฆ
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Public Liability Insurance UK: What It Covers and Why Your Business Needs It
Accidents can happen in any business, and when they involve members of the public, the financial and legal consequences can be serious. Whether itโsโฆ
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Understanding Public Liability Insurance for Delivery Drivers
In todayโs fast-paced world, delivery drivers are essential, ensuring that goods and services reach customers quickly and efficiently. But with thisโฆ
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What Is Public Liability Insurance?
Public Liability Insurance is a form of cover that protects against the risk of claims and lawsuits. Specifically, it provides cover in the eventโฆ
Hospitality insurance FAQs
Hospitality insurance FAQs
Straight answers on cover, licensing and what different venues need.
Straight answers on cover, licensing and what different venues need.
Hospitality insurance is a combination of covers built around serving food, drink and guests: public liability for customer injury, employersโ liability if you have staff, and cover for stock, equipment and lost income if you have to close.